Meet the team

Our dedicated team has over 2000 corporate clients across all business sectors. Meet us and find out why.

Business Bookings is a conference and accommodation agency with a 19-year track record of bespoke client service. See our testimonials. We may have been around for nineteen years, but our MD Wendy Lewis, and Senior Account Manager Heather Polak, have over 30 years experience in the hotel, venue and exhibition industry between them. We’ve built a great team over this time, come and say hello.

Wendy Lewis

Hi there! I have run Business Bookings since it was born in 1996. That makes me feel quite old! To be honest, it started in a shed! It has over time grown into, in my opinion, the most professional, personal and effective Conference and Hotel Bookings Team there is. I am very proud of my team and would like to introduce them here.

Heather Polak

Hi all! I have been with BBL for six years now. My background is Sales, Marketing & Customer Service Management. For BBL, I oversee all customer aspects from initial contact with you, our client, right through to delivery. I love the hospitality industry and how we at Business Bookings are passionate to go that extra mile to secure the best for our clients.

Heidi Carlow

Hello. I have worked for Business Bookings for 17 years. In that time I’ve gained a vast amount of knowledge and contacts in the Conference and Events World. I have been told that I have ‘exemplary organisational skills’ which is nice! I feel what I contribute most are strong client/venue relationships and the ability to negotiate the best possible deals on behalf of our clients.

Katie Elstone

Hi Everyone, I have worked here for almost 10 years and still enjoy and love my job the same as I did back then. I am very passionate about the company and my area of the business: venue search and negotiation. I love creating new ideas to meet our clients’ requirements to the very best. Our office is very unique; we have such different personalities and yet work so well as a team- this creates a great atmosphere and helps with what we are here to do… provide a brilliant service.